We're sorry to hear your item arrived damaged, please contact us with your order number, photo confirmation and a list of damaged or faulty items so we can make it right! If your order arrives with a damaged or faulty item, please email us at cs@bathandbodyworks.co.id from Monday to Friday, 9:00am-6:00pm WIB We will be happy to take a look at your order and discuss options!
What happens if my item arrives damaged?
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